FAQ

What are shadowbox lights?

Shadowbox lights are framed, layered artworks with built-in LED lighting.
Instead of a flat print, each design uses depth and shadow to create a sense of presence — even when the light is off.

They’re designed to be displayed like décor, not used as primary lighting.

How bright are the lights?

Our lights are designed for atmosphere, not harsh brightness.

They provide a soft, ambient glow that works best on desks, shelves, and bedside tables. The goal is mood and presence — not to light up an entire room.

What’s included with my order?

Each order includes:

The framed shadowbox light
A power cable
A remote for colour and lighting modes

Everything arrives ready to use straight out of the box.

Can I change colours or lighting modes?

Yes.
Each light includes multiple colour options and lighting modes, controlled via the included remote.

Many customers choose to keep a single colour selected for a calmer, more consistent look, but the flexibility is there if you want it.

How long does shipping take?

Orders are typically processed within a few business days.

Delivery times vary by location, but most orders arrive within 10–20 business days.
Tracking information is provided once your order ships.

What if my order arrives damaged?

If your order arrives damaged or defective, contact us and we’ll make it right.

We carefully package each light to reduce the chance of damage, but if something goes wrong in transit, we’re here to help.

Do you accept returns?

Yes.
If there’s an issue with your order, reach out within 30 days of delivery and we’ll work with you to resolve it.

Please contact us before sending anything back so we can assist properly.